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SMS Privacy Policy

Introduction

Welcome to our SMS privacy policy. Your privacy is important to us, and this policy explains how we collect, use, and protect your personal information when you interact with us through SMS. You agree to the practices described herein when engaging in our SMS services.

Data Collection

Types of Data Collected

  • Personal Information: Includes your name, phone number, and email address.
  • SMS Content: Messages you send and receive, including responses to our promotional messages.
  • User Engagement Data: Metrics such as click-through rates and open rates.
  • Location Data (if applicable): Used to tailor local offers.
  • Device Information: Details about the type of device you use, such as the operating system.

Data Usage

How We Use Your Data

  • Personal Information is used to identify and authenticate users and for communication purposes.
  • SMS Content and User Engagement Data help us refine our promotional messages to suit your preferences better and enhance your overall experience.
  • Location Data allows us to provide relevant local offers and personalised content.
  • Device Information is used to optimise our services for various devices and operating systems.

All data usage complies with applicable laws and regulations and will only be used for purposes explicitly stated in this privacy policy.

User Rights

We respect your rights regarding your personal data and provide the following options:

  • Access and Review: Users can access and review their data.
  • Correction: Users can request corrections to inaccurate or incomplete data.
  • Deletion: Users can request the deletion of their data unless retention is required for legal or legitimate business reasons.
  • Opt-out: Users can opt out of receiving promotional messages and manage their communication preferences.
  • Data Portability: Users can request a copy of their data in a commonly used, machine-readable format.
  • Withdraw Consent: Users can withdraw their consent at any time, where consent is the legal basis for processing personal data.
  • Lodge a Complaint: Users have the right to complain to the appropriate data protection authority concerning the processing of their data.

Users are also entitled to be informed about the categories of personal data being processed, the purposes of processing, and the recipients or categories of recipients of the personal data.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at reception@beyondnlpcoaching.com.au.
Thank you for trusting us with your personal information. We are committed to its protection and your privacy rights.

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